Big Bear Moves is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you use our website or services, we may collect:
- Name
- Contact details (email, phone number, address)
- Information about your removal requirements
- Payment information (processed securely through third-party providers)
How We Use Your Information
We use your information to:
- Provide quotations and carry out removal services
- Communicate with you regarding your booking
- Process payments and issue invoices
- Improve our website and services
Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
- Trusted service providers who assist in delivering our services (e.g. payment processors)
- Authorities, if required by law
Cookies
Our website may use cookies for functionality and analytics. You can disable cookies in your browser settings, though some site features may not work properly.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for us to use your information (where applicable)
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.